Refund Policy
Return Policy
Thank you for your interest in our custom candles. Please review our return policy below:
As all candles are custom-made to order, we do not accept returns, exchanges, or refunds. Each candle is handcrafted specifically for you based on your selections and preferences.
Important Notes: All sales of custom candles are final Orders cannot be canceled once production has begun. We take great care to ensure each candle meets our quality standards before shipping. If you have any questions about your order or our products before purchasing, please contact our customer service team.
We're happy to assist you in making the right selection for your needs. Thank you for understanding our policy and for supporting our handcrafted candle business.